Warehouse Pick up
2 Days required for warehouse picking and packing - Pick up available between 9.30am and 4.30pm from Monday to Friday. Location is 106c Industrial Road, Oak Flats, NSW 2529 - please indicate on order what day and time you plan on picking up. Cheers.
Delivery Time Frames
Delivery time frames are not guaranteed and are rough estimations given to us by our allocated couriers. Delivery is only available from Monday to Friday, 9:00 am - 5:00 pm. Please do not allocate hours as the courier company cannot deliver within allocated time frames. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays.
How is my freight charge calculated?
Your freight charge is calculated based on the overall weight and cubic dimension of the cartons used when packing your order. You can check the freight charges for a product on the product page, and your overall freight charges will be displayed at either the view cart page or check out page.
Tracking my order?
Tracking your order is simple, once your order has left the warehouse we will provide you with the consignment note number and link to the freight companies website. Your tracking will show a detailed outline of when your order was collected, its transit progress and finally the estimated delivery date. Tracking numbers may take up to 12 hours to show online, so please be patient and check the freight companies’ website after some time.
Estimated transit times for orders
Our delivery times can vary based on your location. Please see below as a guide.
Delivery Region |
Estimated Delivery Time |
QLD Metro |
1 - 3 Days |
QLD Regional |
3 - 5 Days |
NSW Metro |
1 - 3 Days |
NSW Regional |
1 - 5 Days |
ACT |
1 - 3 Days |
VIC Metro |
1 - 3 Days |
VIC Regional |
3 - 5 Days |
TAS Metro |
3 - 5 Days |
TAS Regional |
5 - 7 Days |
SA Metro |
3 - 5 Days |
SA Regional |
5 - 7 Days |
WA Metro |
5 - 7 Days |
WA Regional |
7 - 10 Days |
NT Metro |
5 - 7 Days |
NT Regional |
7 - 10 Days |